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Privacy Policy

This page informs you of our policies regarding the collection, use, disclosure, and protection of personal data when you use our Service and the choices you have associated with that data.

​US Shipping Express ("us", "we", or "our") operates the www.usshippingexpress.co  website (hereinafter referred to as the "Service").

We value your privacy. This page informs you of our policies regarding the collection, use, disclosure, and protection of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms of Use.

1. Definitions

 

- Service                     Service is the www.usshippingexpress.co website operated by US                                        Shipping Express

- Personal Data         Personal Data means data about a living individual who can be                                              identified from those data (or from those and other information

                                    either in our possession or likely to come into our possession).

 

- Usage Data             Usage Data is data collected automatically either generated by the

                                    use of the Service or from the Service infrastructure itself (for

                                    example, the duration of a page visit).

- Cookies                    Cookies are small files stored on your device (computer or mobile

                                    device).

- Data Controller      Data Controller means the natural or legal person who determines

                                    the purposes for which and the manner in which any personal

                                    information are, or are to be, processed. For the purpose of this

                                    Privacy Policy, we are a Data Controller of your Personal Data.

 

- Data Processors     Data Processor (or Service Provider) means any natural or legal

(or Service                 person who processes the data on behalf of the Data Controller.

Providers)                  We may use the services of various Service Providers in order to

                                    process your data more effectively.

 

- Data Subject          Data Subject is any living individual who is using our Service, visiting (or User or                 our site and is the subject of Personal Data.

Member or

Visitor)

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1. Types of Data Collected

     A. Personal Data While using our Service, we may ask you to provide us with certain

     personally identifiable information ("Personal Data"), which includes data necessary

     to fulfill shipping and regulatory requirements:

  • Email address

  • First name and last name

  • Phone number

  • Billing Address, Shipping Address, and other related physical addresses

  • Payment information (e.g., credit/debit card details, typically processed by secure third-party processors)

  • Passport or other government-issued identification number (as required for international customs clearance)

  • Customs Declaration or Commercial Invoice details (e.g., item description, value, quantity)

     B. Usage Data We automatically collect information that your browser sends

     whenever you visit or use our Service ("Usage Data"). This may include:

  • Your computer's Internet Protocol address (IP address)

  • Browser type and version

  • The pages of our Service that you visit

  • The time and date of your visit, the time spent on those pages

  • Unique device identifiers and other diagnostic data

     C. Tracking & Cookies Data We use Cookies and similar tracking technologies to

     track activity and improve the performance of our Service. You can instruct your

     browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if

     you do not accept Cookies, you may not be able to use some portions of our Service.

3. Use of Data and Legal Basis for Processing (GDPR)

US Shipping Express uses the collected data for various purposes. For users in the European Economic Area (EEA), we rely on the following legal bases for processing personal data:

Purpose of Processing        Legal Basis (Under GDPR)             Rationale

To Provide and Maintain       Performance of a Contract              Processing is necessary to

our Service (Processing                                                                     fulfill the shipping service

shipments, calculating                                                                      agreement requested by

rates, tracking)                                                                                    you.

To Manage Your Account      Performance of a Contract              Necessary for managing

and Orders                                                                                           your user account and                                                                                                                      processing transactions.

To Notify You about               Legitimate Interests                         Ensuring you are

Changes to our Service                                                                      informed of changes that 

                                                                                                              affect the Service you use.

To Provide Customer            Performance of a Contract               To effectively respond to

Support                                  / Legitimate Interests                        your inquiries and

                                                                                                              improve our support

                                                                                                              services.

For Marketing and               Consent                                                Processing is based on

Promotional                                                                                        your specific and

Communications                                                                               revocable consent (if 

                                                                                                             provided via opt-in).

 

To Monitor the Usage          Legitimate Interests                          Analyzing user behavior to

of the Service                                                                                     ensure the Service

                                                                                                             functions correctly and to 

                                                                                                             improve user experience.

                

To Detect, Prevent,              Legitimate Interests                          Necessary for system

and Address Technical                                                                     security, fraud prevention,

Issues and Security                                                                           and maintaining service

Incidents                                                                                            availability.

To Comply with Legal          Legal Obligation                              Processing is necessary for

Obligations (e.g., customs                                                              compliance with a legal

declarations, regulatory                                                                  obligation to which we are

reporting)                                                                                          subject (e.g., customs laws,

                                                                                                            tax requirements).

4. Disclosure Of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Service Providers: We may share data with Service Providers who perform essential services on our behalf, such as payment processors, customs brokers, freight carriers, and website analytics providers. These third parties are obligated not to disclose or use your Personal Data for any other purpose.

  • Legal Requirements: To comply with a legal obligation, including customs and law enforcement requests.

  • Protect Rights: To protect and defend the rights or property of US Shipping Express.

  • Security: To prevent or investigate possible wrongdoing in connection with the Service.

  • Protect Users: To protect the personal safety of users of the Service or the public.

  • Business Transfer: In connection with a merger, acquisition, or asset sale.

5. Retention of Data

US Shipping Express will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your active account and a reasonable period thereafter to comply with our legal obligations (such as tax and customs record-keeping requirements, which can be up to 7-10 years) and resolve disputes.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Transfer Of Data (International Users)

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

As US Shipping Express is based in the United States, your Personal Data will be processed there. If you are located outside the U.S. and choose to provide information to us, please note that we transfer the data, including Personal Data, to the U.S. and process it there.

Where we transfer the data of EEA residents, we ensure appropriate safeguards are in place, such as implementing Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Your Data Protection Rights (GDPR and CCPA)

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you are a resident of the EEA, the UK, or California, you have the following rights:

A. EEA and UK Data Subject Rights:

  • The Right to Access: The right to request copies of your Personal Data.

  • The Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure ("Right to be Forgotten"): The right to request that we erase your Personal Data, under certain conditions (e.g., if the data is no longer necessary for the purpose it was collected). Note: We cannot erase data that is required for ongoing legal or contractual obligations (e.g., customs records).

  • The Right to Object: The right to object to our processing of your Personal Data, based on our legitimate interests.

  • The Right to Restriction of Processing: The right to request that we restrict the processing of your Personal Data, under certain conditions.

  • The Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • The Right to Withdraw Consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time.

B. California Privacy Rights (CCPA): California residents have the right to request a business disclose what personal information they collect, use, disclose, and sell, and the right to request the deletion of their personal information. US Shipping Express does not sell Personal Data to third parties.

To Exercise Your Rights: You can exercise any of these rights by contacting us using the contact details provided below. We will respond to your request within the legally mandated time frame.

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We employ industry-standard technical and organizational measures to protect data against unauthorized access, disclosure, alteration, or destruction.

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

11. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact us:

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Effective Date: October 19, 2025

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